to the Mr. Cooper Group Benefits Marketplace at www.mrcoopergroupbenefits.com by clicking the Team Members tile or the Alight Mobile app (available through the Apple App Store or Google Play) to enroll in your benefits for 2023.
Logging on for the first time? From the Mr. Cooper Group Benefits Marketplace, register as a new user and follow the prompts to provide requested information and set up your username and password.
Following your enrollment, you may still need to take action. If you do, the required follow-ups will appear on a confirmation page.
There are also things you should do to set yourself up for success after you enroll.
In the weeks following your enrollment, you could be asked to complete a short, confidential survey about your enrollment experience. The survey will be sent from an Aon email address. Please take a few minutes to share your thoughts and help us improve your experience.
Start with the
Frequently Asked Questions
(PDF). If you still have questions, you can reach a customer service representative
by web chat
by scheduling an appointment
through the Mr. Cooper Group Benefits Marketplace at
You can also call the Mr. Cooper Group HR Service Center at
1-844-MR COOPER (672-6673) from 9 a.m. to 6 p.m. CT Monday through Friday. If you don’t connect with a representative right away, you will be given the option to save your place in line and be called back once a representative is available.